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sticky_display=”normal,sticky” class=”” id=”” content_align_medium=”” content_align_small=”” content_align=”left” size=”2″ animated_font_size=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” font_size=”40px” line_height=”40px” letter_spacing=”-0.03em” text_transform=”” text_color=”var(–awb-color1)” hue=”” saturation=”” lightness=”” alpha=”” animated_text_color=”” text_shadow=”no” text_shadow_vertical=”” text_shadow_horizontal=”” text_shadow_blur=”0″ text_shadow_color=”” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”20px” margin_left=”” margin_top_mobile=”” margin_bottom_mobile=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ highlight_color=”” 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For UK Companies[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”” rule_size=”” rule_color=”” hue=”” saturation=”” lightness=”” alpha=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”” margin_right=”” margin_bottom=”36px” margin_left=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” font_size=”18px” line_height=”24px” letter_spacing=”” text_transform=”” text_color=”var(–awb-color1)” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=””]Improve your workforce the right way.[/fusion_text][fusion_button link=”#Virtual-Assistant-Pricing-Plans” title=”” target=”_self” link_attributes=”” alignment_medium=”” alignment_small=”center” alignment=”” modal=”” 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Virtually Brilliant

[/fusion_title][fusion_button link=”#Virtual-Assistant-Pricing-Plans” title=”” target=”_self” link_attributes=”” alignment_medium=”” alignment_small=”center” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” color=”default” button_gradient_top_color=”” hue=”” saturation=”” lightness=”” alpha=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” gradient_start_position=”” gradient_end_position=”” gradient_type=”” radial_direction=”” linear_angle=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” bevel_color_hover=”” border_top=”” border_right=”” border_bottom=”” border_left=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” border_color=”” border_hover_color=”” size=”large” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” 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Let Us Explain

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Who we are and what we do in 90 seconds

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Talent For Key Areas

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Fully trained employees, ready for your company.

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CUSTOMER SERVICES

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Get help with all your inbound queries. VA’s can answer phone calls, emails and deal with issues.

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OUTBOUND SALES

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Whether it is cold calling, emailing or outbound messaging, increase activity and reach more prospects.

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ADMIN / MANAGEMENT

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Pass on the mundane task of your day to day business. Free up time in key areas and for key employees.

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BESPOKE
ROLES

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Roles can be customised. Contact us to discuss how your VA can be trained to suit your company.

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A hassle free, affordable way to hire great talent

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Don’t Wait! Time to add a VA to Your Workforce

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Hire amazing talent from the Philippines, trained specifically to the needs and operations of your business.  We find the staff members, we teach them your ways, and then help manage them so that you get the most out of your virtual assistant.

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From April 2023, Minimum wage employees will cost UK company’s an estimated £27,000* a year. For 45% less you can get a fully trained, member of staff who can fit seamlessly into your business.

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The number 1 concern about hiring a VA is that they are more difficult to manage remotely. During onboarding, we learn the role that you need, train the employee, and continuously monitor and manage the role so that is a perfect fit for both employer and assistant.

[/fusion_content_box][fusion_content_box title=”FLEXIBLE WORKING HOURS” backgroundcolor=”” hue=”” saturation=”” lightness=”” alpha=”” icon=”fa-clock fas” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_id=”” image_max_width=”” link=”” linktext=”” link_target=”_self” animation_color=”” animation_type=”” animation_direction=”down” animation_speed=”0.1″ animation_offset=””]

All plans are fully flexible to suit your business needs. Set the days (can even be Saturdays and Sunday), Set the hours (part time and full time) and be in full control of your VA’s time, in order to get the most out of your employee.

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Four Simple Steps

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Getting your VA started and ready to go simply and swiftly.

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Quality is everything when it comes to employees, and this is never compromised. Upon joining the waitlist, the search begins for the best match for your business. No job posting, no interviewing, we will find the best candidate for you.

[/fusion_content_box][fusion_content_box title=”Step 2: Onboarding” backgroundcolor=”transparent” hue=”” saturation=”” lightness=”” alpha=”” icon=”fusion-prefix-icon-hosting-glass-martini-alt-solid” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”transparent” circlecolor=”transparent” circlebordersize=”” circlebordercolor=”transparent” outercirclebordersize=”” outercirclebordercolor=”” image=”https://twolighthouses.com/wp-content/uploads/2022/12/TLH-2.png” image_id=”1654|full” image_max_width=”42″ link=”” linktext=”” link_target=”_self” animation_color=”” animation_type=”” animation_direction=”down” animation_speed=”0.1″ animation_offset=””]

We help you get the most out of your VA, by putting the correct systems and processes in place. During onboarding, we learn the role, and create an SOP that can be used throughout your company.

[/fusion_content_box][fusion_content_box title=”Step 3: Deployment” backgroundcolor=”transparent” hue=”” saturation=”” lightness=”” alpha=”” icon=”fusion-prefix-icon-hosting-glass-martini-alt-solid” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”transparent” circlecolor=”transparent” circlebordersize=”” circlebordercolor=”transparent” outercirclebordersize=”” outercirclebordercolor=”” image=”https://twolighthouses.com/wp-content/uploads/2022/12/TLH-33.png” image_id=”1660|full” image_max_width=”42″ link=”” linktext=”” link_target=”_self” animation_color=”” animation_type=”” animation_direction=”down” animation_speed=”0.1″ animation_offset=””]

Once your VA is fully trained, they will be deployed into your workforce, and ready to start work immediately. It takes approximately 1 month from finding the VA to getting them trained and ready to deploy.

[/fusion_content_box][fusion_content_box title=”Step 4: Management” backgroundcolor=”transparent” hue=”” saturation=”” lightness=”” alpha=”” icon=”fusion-prefix-icon-hosting-glass-martini-alt-solid” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”transparent” circlecolor=”transparent” circlebordersize=”” circlebordercolor=”transparent” outercirclebordersize=”” outercirclebordercolor=”” image=”https://twolighthouses.com/wp-content/uploads/2022/12/TLH-4.png” image_id=”1656|full” image_max_width=”42″ link=”” linktext=”” link_target=”_self” animation_color=”” animation_type=”” animation_direction=”down” animation_speed=”0.1″ animation_offset=””]

Once deployed, we understand how important it is to work closely with VA’s throughout their journey. Whilst hired, we will continue to train, manage and improve your VA as per the roles requirements.

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Virtual Assistant Pricing Plans

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Simple and to the point pricing. Choose your plan and start your VA journey rolling. All prices + VAT.

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PART TIME

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£750/pm + vat

Onboarding Required
20 hours of work a week
Flexible working hours
Continuous Training / Support
Minimum 6 month Contract

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FULL TIME

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£1200/pm + vat

Onboarding Required
37.5 hours of work a week
Flexible working hours
Continuous Training / Support
Minimum 3 month Contract

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COMMERCIAL

[/fusion_title][fusion_separator style_type=”none” top_margin=”15″ alignment=”center” /][fusion_imageframe image_id=”1690|full” aspect_ratio=”” custom_aspect_ratio=”100″ aspect_ratio_position=”” skip_lazy_load=”” lightbox=”no” gallery_id=”” lightbox_image=”” lightbox_image_id=”” alt=”” link=”” linktarget=”_self” hide_on_mobile=”no” sticky_display=”normal,sticky” class=”” id=”” max_width=”” sticky_max_width=”” align_medium=”none” align_small=”none” align=”center” mask=”” custom_mask=”” mask_size=”” mask_custom_size=”” mask_position=”” mask_custom_position=”” mask_repeat=”” style_type=”none” blur=”” stylecolor=”” hue=”” saturation=”” lightness=”” alpha=”” hover_type=”none” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” bordersize=”0px” bordercolor=”” borderradius=”0″ z_index=”” caption_style=”off” caption_align_medium=”none” caption_align_small=”none” caption_align=”none” caption_title=”” caption_text=”” caption_title_tag=”2″ fusion_font_family_caption_title_font=”” fusion_font_variant_caption_title_font=”” caption_title_size=”” caption_title_line_height=”” caption_title_letter_spacing=”” caption_title_transform=”” caption_title_color=”” caption_background_color=”” fusion_font_family_caption_text_font=”” fusion_font_variant_caption_text_font=”” caption_text_size=”” caption_text_line_height=”” caption_text_letter_spacing=”” caption_text_transform=”” caption_text_color=”” caption_border_color=”” caption_overlay_color=”” caption_margin_top=”” caption_margin_right=”” caption_margin_bottom=”” caption_margin_left=”” animation_type=”” animation_direction=”down” animation_color=”” animation_speed=”0.1″ animation_delay=”0″ animation_offset=”” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″]https://twolighthouses.com/wp-content/uploads/2022/12/TLH-Bespoke-1.png[/fusion_imageframe][fusion_separator style_type=”none” top_margin=”40″ /][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”” rule_size=”” rule_color=”” hue=”” saturation=”” lightness=”” alpha=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” font_size=”” line_height=”” letter_spacing=”” text_transform=”” text_color=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=””]

On Request

Multiple VA’s
Part Time & Full Time
Flexible working hours
Continuous Training / Support
Minimum 3 month Contract

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margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”20px” margin_left=”” margin_top_mobile=”” margin_bottom_mobile=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ highlight_color=”” style_type=”default” sep_color=”” link_color=”” link_hover_color=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=””]

A Few F.A.Q’s

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”” rule_size=”” rule_color=”” hue=”” saturation=”” lightness=”” alpha=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” font_size=”” line_height=”” letter_spacing=”” text_transform=”” text_color=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=””]

If you still have some questions, hopefully we have some answers below for you.

[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ align_self=”auto” content_layout=”column” align_content=”flex-start” valign_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” column_tag=”div” link=”” target=”_self” link_description=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” type_medium=”” type_small=”” order_medium=”0″ order_small=”0″ dimension_spacing_medium=”” dimension_spacing_small=”” dimension_spacing=”” dimension_margin_medium=”” dimension_margin_small=”” margin_top=”” margin_bottom=”” padding_medium=”” padding_small=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” hover_type=”none” border_sizes=”” border_color=”” border_style=”solid” border_radius=”” box_shadow=”no” dimension_box_shadow=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” z_index_subgroup=”regular” z_index=”” z_index_hover=”” overflow=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_image_id=”” lazy_load=”avada” skip_lazy_load=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” render_logics=”” sticky=”off” sticky_devices=”small-visibility,medium-visibility,large-visibility” sticky_offset=”” absolute=”off” absolute_props=”” filter_type=”regular” filter_hover_element=”self” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ transform_type=”regular” transform_hover_element=”self” transform_scale_x=”1″ transform_scale_y=”1″ transform_translate_x=”0″ transform_translate_y=”0″ transform_rotate=”0″ transform_skew_x=”0″ transform_skew_y=”0″ transform_scale_x_hover=”1″ transform_scale_y_hover=”1″ transform_translate_x_hover=”0″ transform_translate_y_hover=”0″ transform_rotate_hover=”0″ transform_skew_x_hover=”0″ transform_skew_y_hover=”0″ transform_origin=”” transition_duration=”300″ transition_easing=”ease” transition_custom_easing=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=”” last=”false” border_position=”all” first=”true” spacing_right=””][fusion_accordion type=”” inactive_icon=”” active_icon=”” margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” boxed_mode=”” border_size=”1″ border_color=”” hue=”” saturation=”” lightness=”” alpha=”” background_color=”” hover_color=”” divider_line=”” divider_color=”” divider_hover_color=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” title_tag=”h4″ fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)” toggle_hover_accent_color=”” toggle_active_accent_color=””][fusion_toggle title=”WHY DO I NEED A VA?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

There is talent all around the world, and these individuals can help your business. We have a range of areas covered, and can provide exceptional quality work  at a fraction of the cost of a UK based full time equivalent (FTE).

In the Philippines, hard work, loyalty and trust are fundamental pillars of working life. Due to the fact the cost of living is also much lower than the UK, there are many talented workers available.

If you are looking to expand you workforce, or reduce your wage pill, this a very astute alternative, with proven results.

[/fusion_toggle][fusion_toggle title=”HOW DOES THE SERVICE WORK?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

Once you have made up your mind on getting a VA, the process is very simple.

Firstly, you will be added to the waitlist. This is where we will go out and find the best VA for you. You will be notified once we have found the new member of your team.

Secondly, we will begin onboarding. This is where we will work closely with your company to outline the role that your VA will be fulfilling. Once we fully understand the role, we will begin training your VA.

Thirdly, the VA will then be deployed. Once deployed they will fulfil the role as more your requirements. However, the service does not stop there.

Finally, Two Lighthouses, help manage the VA, and offer continuous training so that you keep getting the most out of your VA.

[/fusion_toggle][fusion_toggle title=”DO WE EMPLOY THE VA?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

No, the VA’s are part of the service offered by Two Lighthouses. This way, we keep your VA involvement as hassle free as possible, and we oversee and take care of all the admin / checks that you would otherwise have to learn and deal with.

[/fusion_toggle][fusion_toggle title=”WHY SHOULD I NOT JUST FIND AND HIRE MY OWN VA?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

There are many ways to find and hire a VA. However, as part of our service we save the time and risk, you would otherwise have to navigate. We have many VA’s already on our team and understand all the intricacies in hiring from another country.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ align_self=”auto” content_layout=”column” align_content=”flex-start” valign_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” column_tag=”div” link=”” target=”_self” link_description=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” type_medium=”” type_small=”” order_medium=”0″ order_small=”0″ dimension_spacing_medium=”” dimension_spacing_small=”” dimension_spacing=”” dimension_margin_medium=”” dimension_margin_small=”” margin_top=”” margin_bottom=”” padding_medium=”” padding_small=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” hover_type=”none” border_sizes=”” border_color=”” border_style=”solid” border_radius=”” box_shadow=”no” dimension_box_shadow=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” z_index_subgroup=”regular” z_index=”” z_index_hover=”” overflow=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_image_id=”” lazy_load=”avada” skip_lazy_load=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” render_logics=”” sticky=”off” sticky_devices=”small-visibility,medium-visibility,large-visibility” sticky_offset=”” absolute=”off” absolute_props=”” filter_type=”regular” filter_hover_element=”self” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ transform_type=”regular” transform_hover_element=”self” transform_scale_x=”1″ transform_scale_y=”1″ transform_translate_x=”0″ transform_translate_y=”0″ transform_rotate=”0″ transform_skew_x=”0″ transform_skew_y=”0″ transform_scale_x_hover=”1″ transform_scale_y_hover=”1″ transform_translate_x_hover=”0″ transform_translate_y_hover=”0″ transform_rotate_hover=”0″ transform_skew_x_hover=”0″ transform_skew_y_hover=”0″ transform_origin=”” transition_duration=”300″ transition_easing=”ease” transition_custom_easing=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=”” last=”false” border_position=”all” first=”false” spacing_right=””][fusion_accordion type=”” inactive_icon=”” active_icon=”” margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” boxed_mode=”” border_size=”1″ border_color=”” hue=”” saturation=”” lightness=”” alpha=”” background_color=”” hover_color=”” divider_line=”” divider_color=”” divider_hover_color=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” title_tag=”h4″ fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)” toggle_hover_accent_color=”” toggle_active_accent_color=””][fusion_toggle title=”HOW IS IT RISK FREE?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

We guarantee a quality service, and understand that one of the main concerns when hiring a VA is the risk. In order to assure our customers and maintain this promise, we manage and monitor all VA’s to make sure that the VA’s are working and surpassing the expected standards. Any VA that falls below this standard, will be replaced, at no additional charge.

[/fusion_toggle][fusion_toggle title=”DO THE VA’s TAKE ANY HOLIDAYS?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

Across all our standard contracts the VA is permitted to 18 holidays a year (12 accrued and 6 national holidays in the Philippines). VA’s will submit a holiday request at least 6 weeks before it is taken, and this will be approved. Additional cover can be made available if needed.

[/fusion_toggle][fusion_toggle title=”WHAT DOES ONBOARDING CONSIST OF?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

Onboarding occurs in the first month, once the right VA has been found for you company. In the first part of onboarding we learn all about your company and the role the VA is going to be fulfilling. During this stage we will create SOP’s and video tutorials, as a first point of reference for when the VA starts the job. The more information that we can obtain at this stage, the better success we tend to have with the onboarding.

The second part of the onboarding, is the training of the VA. Once we are confident with the VA’s ability, we will finish with an on the job assessment that once completed and signed off, the VA will be deployed.

[/fusion_toggle][fusion_toggle title=” HOW WILL VA’s ANSWER UK BASED CALLS?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

If you are needing a VA who answers your calls, as part of the onboarding we will provide multiple options so that the VA can dial and receive calls on your company numbers. Please not for this option a Voice over internet protocol (VoIP) is required.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ align_self=”auto” content_layout=”column” align_content=”flex-start” valign_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” column_tag=”div” link=”” target=”_self” link_description=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” type_medium=”” type_small=”” order_medium=”0″ order_small=”0″ dimension_spacing_medium=”” dimension_spacing_small=”” dimension_spacing=”” dimension_margin_medium=”” dimension_margin_small=”” margin_top=”” margin_bottom=”” padding_medium=”” padding_small=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” hover_type=”none” border_sizes=”” border_color=”” border_style=”solid” border_radius=”” box_shadow=”no” dimension_box_shadow=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” z_index_subgroup=”regular” z_index=”” z_index_hover=”” overflow=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_image_id=”” lazy_load=”avada” skip_lazy_load=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” render_logics=”” sticky=”off” sticky_devices=”small-visibility,medium-visibility,large-visibility” sticky_offset=”” absolute=”off” absolute_props=”” filter_type=”regular” filter_hover_element=”self” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ transform_type=”regular” transform_hover_element=”self” transform_scale_x=”1″ transform_scale_y=”1″ transform_translate_x=”0″ transform_translate_y=”0″ transform_rotate=”0″ transform_skew_x=”0″ transform_skew_y=”0″ transform_scale_x_hover=”1″ transform_scale_y_hover=”1″ transform_translate_x_hover=”0″ transform_translate_y_hover=”0″ transform_rotate_hover=”0″ transform_skew_x_hover=”0″ transform_skew_y_hover=”0″ transform_origin=”” transition_duration=”300″ transition_easing=”ease” transition_custom_easing=”” animation_type=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ animation_offset=”” last=”true” border_position=”all” first=”false”][fusion_accordion type=”” inactive_icon=”” active_icon=”” margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” boxed_mode=”” border_size=”1″ border_color=”” hue=”” saturation=”” lightness=”” alpha=”” background_color=”” hover_color=”” divider_line=”” divider_color=”” divider_hover_color=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” title_tag=”h4″ fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_box_color=”” icon_alignment=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)” toggle_hover_accent_color=”” toggle_active_accent_color=””][fusion_toggle title=”IS THERE A MINIMUM CONTRACT?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

The shortest contract that you can sign for is 6 months. This is the FTE of 3 months for a minimum wage UK employee. Due to the work required to interview, train, onboard and deploy the VA, this allows the best success for all parties involved.

[/fusion_toggle][fusion_toggle title=”WHAT HAPPENS IF OUR VA QUITS?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

If at any point your VA quits during the contract, through no fault of your own, they will be replaced immediately. As part of the service, there will always be back up and cover, so you do not have to worry about being let down.

[/fusion_toggle][fusion_toggle title=” WILL MY VA WORK FOR ANYONE ELSE?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

No! As part of our VA finding, no VA is permitted to work for multiple company’s. This is in order to guarantee the best possible service to you.

[/fusion_toggle][fusion_toggle title=” WHAT HAPPENS IF THE VA DOES NOT MEET OUR STANDARDS?” open=”no” class=”” id=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” title_font_size=”” title_line_height=”” title_letter_spacing=”” title_text_transform=”” title_color=”var(–awb-color6)” hue=”” saturation=”” lightness=”” alpha=”” fusion_font_family_content_font=”” fusion_font_variant_content_font=”” content_font_size=”” content_line_height=”” content_letter_spacing=”” content_text_transform=”” content_color=”var(–awb-color6)”]

If for any reason you are not happy during the first 30 days of deployment you can cancel the remainder of the contract. However, upon completion of those 30 days, the contract must be fulfilled in full

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]